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Reviews

Simmons Heating and Cooling LLC strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 903-500-2528.

"Professional and Friendly"

Simmons gave us the most for our money. Outbidding their competitor. Wade and his crew were at our home for two days for installation and to ensure everything inside and out was installed to our specifications. They were professional, friendly, and worked nonstop to provide our installation. We highly recommend them for all your HVAC needs.

Connie B.
      "Professional and Friendly"

      Simmons gave us the most for our money. Outbidding their competitor. Wade and his crew were at our home for two days for installation and to ensure everything inside and out was installed to our specifications. They were professional, friendly, and worked nonstop to provide our installation. We highly recommend them for all your HVAC needs.

      Connie B.
      "Great Service!"

      As the east Texas temperatures soared into the high 90s, our AC unit stopped working! Since we had used Simmons Heating and Cooling during the February winter storm and were very pleased with their service, I gave them a call. What I didn't expect is that they would be at my house trying to solve the problem within a few hours. When it became apparent that the mainboard was defective and needed to be replaced, they began the search for the part. They found one in Dallas but would take several days to be delivered. However, due to the extreme August heat, Simmons told us they would send one of their employees to pick it up so our unit could be repaired as quickly as possible. Within a few short days of our unit not working, our house is cool and comfortable.
      We have also chosen to sign up for their yearly maintenance service and feel confident that Simmons will be the company we call for any future heating or air conditioning needs.

      Jim T.
      "10 Stars"

      I had my AC unit stop cooling on Thursday, called Simmons AC, and had a technician, Chris, come out Friday morning. Chris diagnosed the problem and recommended 3 solutions and a timeline for when each could be done. Chris is a professional, courteous, and very competent person. I recommend SimmonsAC highly. 10 stars

      Papa V.
      "Professional & Thorough"

      Simmons Heating and Cooling are a top-notch group to work with. Chris is always professional and thorough in his work. He explained everything every step of the way.

      Shannon S.
      "Friendly & Professional"

      Friendly and professional, Lucas and the team went above and beyond to make sure everything was done correctly and in a timely manner. Would highly recommend Simmons and will be using them again.

      Becca B.
      "Knowledgeable & Professional"

      Brennan, Ty, and Wade did excellent work installing the all-new HVAC/Heat Pumps, as well as cleaning the Ducts. Very knowledgeable and professional.

      Kacy B.
      "Goody Company"

      Good company, they put the customer first, very good customer service, professional staff, no complaints, would recommend for HVAC/AC work!

      Brad R.
      "Highly Recommend"

      Just back from out of town & turned on A/C & it was blowing hot air! Simmons was recommended & had the only 5-star rating of suggestions I received.
      They were able to come out the same day & were professional, honest & gave me several options on how to repair the problem. I appreciated the explanation of the problem & having choices on how to repair it. Perfectly repaired & I had wonderfully cold air blowing again in no time! Highly recommend this company.
      No wonder they have a 5-star rating!

      Debbie E.
      "Cool & Comfortable"

      As the east Texas temperatures soared into the high 90s, our AC unit stopped working! Since we had used Simmons Heating and Cooling during the February winter storm and were very pleased with their service, I gave them a call. What I didn't expect is that they would be at my house trying to solve the problem within a few hours. When it became apparent that the mainboard was defective and needed to be replaced, they began the search for the part. They found one in Dallas but would take several days to be delivered. However, due to the extreme August heat, Simmons told us they would send one of their employees to pick it up so our unit could be repaired as quickly as possible. Within a few short days of our unit not working, our house is cool and comfortable.
      We have also chosen to sign up for their yearly maintenance service and feel confident that Simmons will be the company we call for any future heating or air conditioning needs.

      Jim T.
      "Highly Recommend"

      If I could give Simmons Heating and Cooling more than 5 STARS, I would give them all of the STARS in the sky!!! Starting with my call late on a Saturday afternoon, my call was answered in such a polite manner with eagerness on the other end to provide quick service. Within five minutes, I received a call from the service technician, Chris. He arrived twenty minutes later and determined my AC problem. His explanation of why it quit working properly and what would need to be done to repair it was so thorough. Chris was so polite and displayed such integrity for both his service and customer satisfaction. It was such a pleasure doing business with Simmons. I HIGHLY RECOMMEND this HVAC company!!!

      Deborah L.
      "Great Experience"

      Simmons installed a dehumidifier and a halo light for us in late 2020 - the experience was great! From the owners to the employees they are all a great group of people-friendly, professional, and on-time. They make you want to be friends with them too! Their follow-up on a couple of questions we have had since the installation has been exceptional as well - coming out to check on things and answer our questions just the same as when we were brand new customers.

      Stacey D.
      "Very Grateful!"

      We are so thankful to Paul and Chris and James for fixing our Lennox mini-split system and for the only ones that took the time to actually listen to us and fix the problems. This system has never worked correctly from the time it was installed by another company. The guys at Simmons were very nice and also very knowledgeable. We have had at least 5 or 6 other companies here and none of them could fix the unit. So far so good! Thank you guys so much we are very grateful!

      Janelle R.
      "Very Professional"

      Installed new AC/Heat Pump last April. Had a problem and they covered it all under warranty. Also had AC/Heat Pump installed by someone else cratered and they completely rebuilt that one. Very professional, answered all my questions (patiently), and had us up and running while they were getting parts to permanently fix both units. I highly recommend Simmons and all the folks that I have met working there.

      Steven S.
      "Best Service"

      I called about a broken AC unit, in the middle of summer and within hours, there was someone at my house to fix it. The service technician called before he came and arrived on time. Very professional and affordable. Best service ever and now I'm a customer for life.

      Mary P.
      "Great Company"

      Chris Jones came and checked the heat system. He was very professional. Problem solved. Great company to do business with.

      Brian H.
      "Professional & Polite"

      Chris was on time, very courteous. He was very professional and polite while explaining what needed to be done. I would definitely recommend this company.

      Dorothy C.
      "Grateful"

      We had no heat and it was 19 degrees outside with five inches of snow on the ground. Called Simmons and they were willing to brave the elements and come to my home. They were professional, courteous, and stayed until my heat had been restored. As I begin to take off my layers of jackets, I am grateful for how efficiently they repaired my unit.

      Patti T.
      "10-Stars"

      I had my AC unit stop cooling on Thursday, called Simmons AC, and had a technician, Chris, come out Friday morning. Chris diagnosed the problem and recommended 3 solutions and a timeline for when each could be done. Chris is a professional, courteous, and very competent person. I recommend Simons AC highly. 10 stars

      Papa V.
      "Very Reasonable"

      During the recent polar vortex that hit Texas (that dropped temperatures to sub-zero) our heater stopped working. I called Simmons, and they arrived quickly, diagnosed the problem, made the necessary repairs, and at a very reasonable price. This company is great!

      T Howard